Gain.io Privacy Policy | Data Protection & User Privacy

Last update: January 01, 2026

This Privacy Policy explains how Gain.io (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website and services. It also explains your privacy rights and how applicable laws protect you.

We use your personal data to operate, improve, and secure our services. By using Gain.io, you agree to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

  • Account means a unique account created for you to access our services or parts of our services.
  • Affiliate means an entity that controls, is controlled by, or is under common control with another entity, where control means ownership of 50% or more of voting interests.
  • Company refers to Gain.io, a product developed and operated by Gain Media AS, Solheimsgata 11A, N-2000 Lillestrøm, Norway.
  • Cookies are small files placed on your device that store browsing-related information.
  • Country refers to Norway.
  • Device means any device capable of accessing the service, such as a computer, smartphone, or tablet.
  • Personal Data means any information that identifies or can identify an individual.
  • Service refers to the Gain.io website.
  • Service Provider means third parties that process data on behalf of the Company to support or analyze the Service.
  • Usage Data refers to data collected automatically when you use the Service.
  • You means the individual or legal entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data 

When you use our Service, we may ask you to provide certain information that can be used to identify or contact you, including:

  • Email address
  • First name and last name

Usage Data 

Usage Data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Date and time of visits
  • Device identifiers and diagnostic data

If you access the Service through a mobile device, we may also collect information such as device type, operating system, and mobile browser type.

 Tracking Technologies and Cookies

We use cookies and similar technologies (such as beacons, tags, scripts, and pixels) to track activity on our Service and improve performance and user experience.

Types of Cookies We Use

  • Session Cookies are deleted when you close your browser.
  • Persistent Cookies remain on your device until deleted or expired.

Necessary / Essential Cookies 

  • Type: Session Cookies
  • Purpose: Required for authentication, security, and core website functionality. Without these cookies, the Service cannot operate properly.

Cookies Policy / Notice Acceptance Cookies 

  • Type: Persistent Cookies
  • Purpose: Store whether you have accepted the use of cookies.

Functionality Cookies 

  • Type: Persistent Cookies
  • Purpose: Remember preferences such as language or login details to provide a more personalized experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Use of Your Personal Data

We may use your Personal Data to:

  • Provide, maintain, and monitor the Service
  • Manage your Account and user access
  • Fulfill contracts and service obligations
  • Communicate with you regarding updates, security notices, and service-related information
  • Send news, offers, or relevant information (unless you opt out)
  • Respond to inquiries and support requests
  • Evaluate mergers, acquisitions, or asset transfers
  • Analyze usage trends and improve our services and marketing

Sharing Your Personal Data

We may share your information in the following situations:

  • With Service Providers to operate and analyze the Service
  • During business transfers such as mergers or acquisitions
  • With Affiliates, who are required to follow this Privacy Policy
  • With business partners for product or service offerings
  • With other users, if you choose to share information publicly
  • With your consent, for any other purpose

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined in this policy, including legal, regulatory, and contractual obligations.

Usage Data is generally retained for a shorter period, unless required for security, performance improvements, or legal compliance.

Transfer of Your Personal Data

Your information may be processed outside your country or jurisdiction. By using the Service and providing your data, you consent to such transfers.

We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to request deletion of your Personal Data.

You may update or delete certain information through your account settings or by contacting us. We may retain some data where legally required.

You may view the latest version of these Terms at any time on the Gain.io Terms & Conditions page 

Disclosure of Your Personal Data

Business Transactions

If Gain.io is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be notified if your data becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose Personal Data if required by law or to:

  • Comply with legal obligations
  • Protect the rights or property of the Company
  • Investigate wrongdoing
  • Protect user or public safety
  • Defend against legal claims

Security of Your Personal Data

We use commercially reasonable safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children. If such data is discovered, we take steps to remove it promptly.

Payments

We offer paid services and use third-party payment processors for transactions.

We do not store payment card details. Payment data is handled directly by our payment processor, Stripe, in accordance with their Privacy Policy: https://stripe.com/us/privacy

Stripe complies with PCI-DSS security standards.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their Privacy Policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Significant changes may also be communicated via email or website notice.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Gain.io Privacy Team
Email: privacy@gain.io