Sales teams interact with hundreds or even thousands of contacts over time, but not every contact has the same needs, intent, or value. Treating them all the same often leads to missed opportunities and wasted effort. Contact segmentation helps sales teams bring...
Alex Thompson
Short bio
About the author
Before joining Gain.io, Alex worked closely with early-stage startups and growing sales teams, creating educational content around lead management, CRM adoption, outreach automation, and pipeline visibility. Through writing sales playbooks, workflow guides, and CRM best-practice articles, he developed a deep understanding of why sales teams struggle — not because of effort, but because of disconnected tools and unclear processes.
At Gain.io, Alex contributes to content that helps sales teams centralize contacts, automate follow-ups, and gain full visibility into deals — all from one CRM they actually want to use. His articles focus on practical topics such as managing leads without spreadsheets, building visual sales pipelines, improving team collaboration, and using automation to close more deals with less manual effort.
Alex believes effective sales content should be straightforward, actionable, and rooted in real workflows. His goal is to help sales teams spend less time managing tools and more time building relationships that convert.
Outside of writing, Alex enjoys studying modern sales methodologies, testing CRM workflows, and exploring how automation can support human-led selling.
Latest blogs from the author
Contact & Lead Management Software to Never Lose a Deal
Growing teams lose opportunities not because of effort, but because leads slip through gaps. A modern lead management software brings structure to how prospects are captured, tracked, and followed up. At its core, the process is about clarity: knowing who to contact,...
How a Startup Closed Deals Faster Using Gain.io
Industry: B2B SaaS (anonymized) Team Size: ~8–12 sales reps Challenge: Slow deal cycles and no pipeline visibility Solution: Gain.io CRM adoption Key Outcome: Deal velocity up ~X%, pipeline visibility improved 1. Executive Summary A fast-growing B2B startup was...
Why Sales Visibility Matters More Than Ever: Real Business Impact
Sales teams are expected to move faster, close smarter, and forecast more accurately than ever before. Yet many teams still operate with limited visibility into their pipeline, deals, and performance. When data is scattered or outdated, decisions are based on...
How to Track Deals From Lead to Close? The Complete Process
The difference between sales teams that hit quota and those that miss it usually comes down to one thing: they know exactly where every deal stands. When you track deals properly, your sales funnel stops being a mystery. You see which deals are moving, which ones are...
What Is a Sales Pipeline? (And How to Build One That Actually Works)
A sales pipeline is more than a set of stages in a CRM. It’s a clear, visual way to understand how deals move from first contact to closed revenue. When built correctly, a pipeline helps sales teams stay focused, forecast accurately, and spot problems before...






