Getting a CRM implementation right matters more than ever in 2025. Studies show that 91% of companies with more than 10 employees now use a CRM system to manage customer relationships and drive revenue growth. Yet nearly half of these organizations report low adoption...
Alex Thompson
Short bio
About the author
Before joining Gain.io, Alex worked closely with early-stage startups and growing sales teams, creating educational content around lead management, CRM adoption, outreach automation, and pipeline visibility. Through writing sales playbooks, workflow guides, and CRM best-practice articles, he developed a deep understanding of why sales teams struggle — not because of effort, but because of disconnected tools and unclear processes.
At Gain.io, Alex contributes to content that helps sales teams centralize contacts, automate follow-ups, and gain full visibility into deals — all from one CRM they actually want to use. His articles focus on practical topics such as managing leads without spreadsheets, building visual sales pipelines, improving team collaboration, and using automation to close more deals with less manual effort.
Alex believes effective sales content should be straightforward, actionable, and rooted in real workflows. His goal is to help sales teams spend less time managing tools and more time building relationships that convert.
Outside of writing, Alex enjoys studying modern sales methodologies, testing CRM workflows, and exploring how automation can support human-led selling.
Latest blogs from the author
Sales KPIs For Smarter Revenue Decisions
Sales KPIs can feel overwhelming at first. How many sales KPIs should a sales team really track? Modern sales teams often collect endless sales data but still miss revenue targets. More numbers do not mean better sales performance. The right sales KPIs bring focus....
Revenue Operations Guide For Modern Go To Market Teams
Revenue operations has become the operating system for modern B2B growth. If your marketing generates leads that sales cannot close, or if closed deals churn before customer success teams can retain them, you are leaving money on the table. The problem is not effort....
Inbound vs Outbound Lead Generation: Which Is Better?
Lead generation remains one of the most critical challenges for B2B teams in 2026. Crowded SaaS markets make it harder to stand out, so choosing between inbound vs outbound lead approaches is just the beginning of building a predictable pipeline. Teams must decide...
Sales Conversion Rate Optimization For Modern B2B Teams
Your sales conversion rate measures how effectively your sales team turns qualified leads and potential customers into paying customers. As an important metric, conversion rate measures the percentage of prospects who take the desired action, from the interest stage...
Effective Lead Qualification Process For Higher Conversions
Picture this scenario: your B2B SaaS team in 2025 is flooded with demo requests. The inbound engine is humming. Marketing celebrates another record month. But when you check the numbers, only a small fraction of those demos progress to a second meeting. Fewer still...
