Eden AI

Resolve 70% more support requests with AI-powered agents

Gain.io brings AI agents, ticket automation and team collaboration into one workspace, so support teams reduce manual work, reply faster and handle more conversations with less pressure.

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14-day free trial·No card required

Conversations · Inbox

Emma Richardson

I want to change my subscription plan.

Eden replied

Oliver Bennett

Two clicks and the invoice was there, thanks.

Sophie Andersen

Question about downgrading mid-cycle.

Triaged · Billing

Hi — I want to change my subscription plan. Where do I do that?

Eden AI · instantYou can change your plan anytime from Account → Billing → Manage plan. Here are the two articles that cover it.

That worked, thank you!

Resolved by Eden · no agent needed · summary saved to the record

MOCK — replace with real capture before launch

Meet Eden — your AI support assistant

Eden answers common questions, organises tickets with smart triage, and creates instant conversation summaries for your team.

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SCSarah Chen03:29 PM · Live chatEden activeI want to change my subscription plan.Eden AI · 03:30 PMYou can change your plan anytime from Account → Billing → Manage Plan. Here are the articles that cover it.How to reset your planTroubleshooting a plan changeSarah is typing

Auto-respond

Instantly answer common customer questions using your knowledge base.

Smart triage

Automatically categorise and prioritise tickets so the right agent handles them faster.

Instant summaries

Quick summaries help agents understand conversations and respond faster.

Why Gain.io

Why choose Gain.io?

More than helpdesk software — a complete customer engagement workspace that lets you provide fast, personalised and effective support to your customers.

View all features

Manage and organise your tickets with advanced filters, tags and more

Automate workflows, assign tickets and track SLAs with ease

Manage all your customer interactions from one place

Add canned responses and articles to optimise your workflow

Scale your support team as you grow

MOCKS — replace with real captures before launch

Give your company a faster, more agile way to connect with your customers. Gain.io improves customer support and satisfaction for any industry.

Try Gain.io completely free for 14 days

The difference

Gain.io vs other help desks

Has a fast start-up time

No complicated setup. Connect your inbox and start answering tickets the same day.

24/7 support for everyone

Eden answers common questions around the clock, even when no agent is online.

Mobile app for agents

Handle tickets and reply to customers from iOS and Android, away from a desk.

Save between 20% and 40%

One bill replaces a separate helpdesk, feedback and changelog stack.

Teams

What teams love about Gain.io

How teams use Gain.io to deliver faster, smoother and more reliable support.

Gain.io is genuinely fast, modern, and designed for real support teams. No hidden costs, no complicated setup — just smooth workflows and excellent 24/7 support.

Austin ParkerDirector of Support Operations

Our agents love Gain.io. Ticket assignments are automatic, response templates save tons of time, and the knowledge base reduced repeated queries by almost 30%.

Nathan CollinsCustomer Care Manager

Gain.io cut our support response time in half within the first two weeks. The automation rules alone saved our team hours every day. The interface is clean, fast, and extremely easy to learn.

James WalkerCustomer Success Lead

Mobile

Your agents' personal assistant in their pocket

With the Gain.io mobile app, agents manage customer requests anywhere. Create, update and reply to tickets in a few taps, and deliver faster service away from a desk.

Google Play

App Store

The Gain.io mobile app showing the agent dashboard

Get started

Improve your customer support experience with Gain.io

14-day free trial, no card required. Import your tickets and knowledge base in one step, and Eden starts answering from day one.