Mobile app

Every deal, every ticket, in your pocket

Deals, contacts, tasks and tickets on the same record you use at a desk. A ticket that lands after hours arrives with the deal attached, so whoever picks it up can answer properly without opening a laptop.

14-day free trial·No credit card·iOS and Android·Included in every plan

Two phones showing the Gain.io mobile app: a contact record for Alexander Lee with work experience, relations and an open deal, and the sales dashboard with revenue closed, win rate and progress against the revenue target

The screens you open between meetings

Tap through the five people open. Whatever you change here is changed on the web before you put the phone down.

The mobile dashboard: revenue closed $529,600, win rate 22%, 45 deals won, 128 open deals, and a revenue target at 68% achieved with $273,600 remaining

The number, first thing

The app opens on performance. Revenue closed, win rate, deals won and open deals, then progress against the period target.

  • Revenue target with the gap left to close and days remaining
  • Deals by stage, so you can see where the pipeline is sitting
  • Contacts, companies, notifications and profile on the bottom bar

The three moments a phone beats a laptop

Mobile is not a smaller CRM. It is the part of the day when opening a laptop is not an option and the record still has to be right.

Before the meeting

Two minutes in the lobby

Open the contact and see the last call, the open deal, the amount and who else at the company you have spoken to. No scrolling a thread to remember.

You walk in with the context, not the apology.

After the call

Logged from the car park

Change the stage, set the amount, add the next task and dictate a note while it is fresh. The activity log records the call length automatically.

The pipeline is accurate before you drive off.

Out of hours

A ticket that cannot wait

A customer writes in at 8pm. You see the ticket, the SLA clock, and the $41,000 deal they signed last month, and reply from the phone.

Nobody waits until morning to be recognised.

What the app does, and what it leaves to the desk

Day-to-day work is on the phone. Setup and configuration stay on the web, where a bigger screen is genuinely better.

TaskMobileWeb
View and edit deals, contacts and companiesYesYes
Reply to tickets and live chatYesYes
Log calls, notes and tasks against a recordYesYes
Comment and @mention your teamYesYes
Dashboard, targets and deals by stageYesYes
Push notifications for assignments and SLA riskYesYes
Build workflow automations and edit SLA policiesWeb onlyYes
Configure roles, billing and integrationsWeb onlyYes
The activity log on a contact record in the mobile app

Four things worth interrupting you for

Notification settings are per type and per channel, so the phone stays quiet about everything else.

Assigned to you

A deal, task or ticket lands on you and the phone says so once — not four times.

SLA at risk

A ticket approaches its response target and the owner hears about it before it breaches.

Mentioned in a comment

An @mention on any record opens straight to the thread it came from.

Deal moved

Stage changes on deals you own or follow, with who moved it and when.

FAQ

Questions teams ask about the app

What we hear most often before a team rolls the app out.

Contact us

No. The app is included in every plan, including Free, for every user on your workspace. There is no per-device charge and no mobile add-on. Sign in with the account you already have and everything you pay for is already there. See pricing

Yes, both, with the same feature set on each. Sign in with the same account you use on the web and your workspace, permissions and notification settings come with you. Nothing needs setting up twice.

Yes. Tickets, live chat and social messages are all in the app, on the same record as the deal history. A ticket that arrives after hours opens with the account and its value already attached, so you can answer properly from a phone. See the helpdesk

Yes. If your team only runs support, the app opens on the inbox instead of the pipeline and the CRM screens stay out of your way. You can turn them on later in workspace settings, at the same price either way. See the CRM

Workspace configuration. Workflow automation, SLA policy editing, roles, billing and integrations all stay on the web, where a bigger screen genuinely helps. Everything you do day to day is on the phone. The full breakdown is in the table above.

Yes. There is one record, not a mobile copy, so nothing has to sync and nothing can drift. What you change on the phone is what your team sees on the web, and what they change is there when you next open the app.

Get the app

Put the customer record in every pocket on the team

Start with a 14-day free trial. No credit card. Sign up on the web and sign in on the phone with the same account.